Are you trying to login during our maintenance period? Please refer to the announcement box message for our maintenance schedule.
You will be prompted the following message if you login during our maintenance period:
"Services are currently not available. Please try again later."
Otherwise, does your PC meet the minimum or recommended requirements to access LTA's Digital Services @ OneMotoring?
Click HERE for more information on system requirements.
For optimal access, please ensure the computer you are using to access Digital Services @ OneMotoring meets the recommended PC configuration as follows :
Pentium 4, 2.4 GHz & above
512 MB memory
20 GB hard disk space
Windows Operating System: Windows XP or Vista
Internet Explorer version 6.0 and above or Mozilla Firefox 3.5.7 or Safari 4.0.4 Click HERE to download the required version of Internet Explorer Click HERE to download the required version of Mozilla Firefox Click HERE to download the required version of Safari
You can login using your Singpass 2FA. You can apply for your Singpass 2FA via https://www.singpass.gov.sg. If you are ineligible for Singpass or do not have a FIN, you will not be able to login to LTA's Digital Services @ OneMotoring.
You can login using your Corppass 2FA. If you do not have a Corppass, you can request for it at https://www.corppass.gov.sg.
For heavy vehicle park operators,
You should have received your password within 5 working days after your application for HVP Licence. If you have not received your password, please call our customer service officers (1800 2255 582) immediately for a reset of your password. A new password will be sent to the registered address in a sealed envelope within 5 working days.
For external agencies,
You should have received your password within 5 working days after your user account application has been approved. The new password will be sent to the registered address of your Agency in a sealed envelope within 5 working days.
To reset your password, please download ES02 User Account Application Form – Heavy Vehicle Park Operator or ES03 User Account Application Form at OneMotoring > Forms > User Account Application Forms and upload the completed form via www.lta.gov.sg/feedback. You will receive your new system-generated password at your registered address within 5 working days.
For Singaporean / Permanent Residents / Foreigners (FIN holders),
Click on "Login via Singpass" on the OneMotoring homepage and enter your Singpass ID and Password.
For Firms / Organisations using Corppass,
Click on "Login via Corppass" on the OneMotoring homepage and enter your UEN/Entity ID, Corppass ID and Password and click on "Login".
For others using LTA-issued User ID,
Click on "Login via User ID & Password" on the OneMotoring homepage and enter your LTA-issued user ID and password in the input boxes provided and click on "Login".
If you are using a pop-up blocker, you must add the following address (or URLs) to your list of allowed sites. Failing to do so will result in the relevant payment transaction pages not being displayed and hence your transaction request cannot be processed.
To access the Pop-Up Blocker Settings:
For Internet Explorer:
1. Start up the IE Browser.
2. Click on "Tools", select "Pop-up Blocker".
3. Click on "Pop-up Blocker Settings".
4. Enter each site listed below (one at a time) in the entry for Address of Web Site to allow and click on Add button. Continue doing so until the eNETS and the relevant bank sites are displayed in the Allowed Sites box.
a. www.enets.sg (for eNETS Debit); and
b. dbsd2pay.dbs.com (for DBS/POSB Account holders); or
c. uniservices1.uobgroup.com (for UOB Account holders); or
d. www.ocbc.com (for OCBC Account holders); or
e. www.fairpriceplus.com (for FairPrice Plus Account holders).
5. Click "Close" to exit the dialog box.
For Mozilla Firefox:
1. Click on "Tools" from the Menu Bar and select "Options".
2. Select the "Content" option.
3. Tick the "Block pop-up windows" check box.
4. To the right of Block pop-up windows, click the "Exceptions" button. A dialog box will appear that shows all sites that are allowed to show pop-ups.
5. Enter each site listed below (one at a time) in the entry for Address of Web Site to allow and click on "Allow" button. Continue doing so until the eNETS and the relevant bank sites are displayed in the Allowed Sites box.
a. www.enets.sg (for eNETS Debit); and
b. dbsd2pay.dbs.com (for DBS/POSB Account holders); or
c. uniservices1.uobgroup.com (for UOB Account holders); or
d. www.ocbc.com (for OCBC Account holders); or
e. www.fairpriceplus.com (for FairPrice Plus Account holders).
6. Click "Close" to exit the Allowed Sites dialog box.
7. Click "OK" to exit the Options dialog box.
For Safari:
1. Click on "Action" menu (The Action menu is near the upper-right corner of the Safari window and looks like a gear).
If you encounter the below issue upon downloading report in CSV format using IE, you may wish to check or update your browser setting by following Step 1-4 below.
Step 1: Go to "Tools >> Internet Options" of the browser
Step 2: Select "Security" Tab, "Internet" and then "Custom Level"
Step 3: Sroll down to look for "Downloads >> Automatic prompting for file downloads" to check that the radio buttion for "Enable" is selected. If it is "Disable", please update the radio button to "Enable"
Step 4: Please login to LTALink system to download report in CSV format.
Click HERE to download the required version of Internet Explorer
